Home >

Foreign Trade SOHO Receiving Foreign Customers Practical Tips

2010/11/11 17:30:00 174

Foreign Trade Customer Reception Skills

  

Trade

All comrades know that one

foreign country

Of

Customer

If you can come to the company to discuss business in person, chances are great.


Generally, we all attach great importance to the visit of foreign customers.


Actually do

Reception

It is also very good.

Skill

.

More attention will be given to the guests in detail, and a success will be added to the future cooperation.


First of all, let's talk about the general reception.


1. when the guests come to the company, when we take him to the conference room or the exhibition hall, you may as well ask: Can I bring you something to drink? (what do you want to drink?) or simply: coffee or tea (coffee or tea)? Generally speaking, many guests have a tight schedule in China, breakfast is rather hasty, and some restaurants do not have coffee in the morning, which is very uncomfortable for them.

It's no less than the feeling of going to work without brushing our teeth in the morning. If we can give them a cup of coffee before we formally talk about business, they will not only help refreshment, but also feel that their mood will be very good.

Of course, not many foreigners like instant coffee, just like we do not like many people like tea bags.

If it is water, bottled mineral water is the best.

(foreigners are much more healthy than we are). 2. it's better to put small sweets (peppermint or coffee candy, small packaged chocolate) in the conference room rather than fruit.

The foreigners I met were basically not disliked sweets.

Eating habits in China also cause them to feel more hungry.

This time.

Little candy played a big role.

In fact, I don't understand why I use fruit plates to seduce people.

In general, fruit should be eaten with elegant tools.

But you can't peel apples at other offices.


3. if they arrive at 3.4 p.m., there is nothing better than a small cake with exquisite workmanship. For example, at the exhibition, I talked with foreigners for a long time in a booth. At this time, a girl packed a box of chocolate mousse cake from the next hotel.

And I saw the faces of foreigners suddenly lit up.

After the ammunition was replenish, the rest of the business ended in a pleasant atmosphere.

It can not be said that cake has absolute effect, but cake brings good mood and good impression of the company is absolutely indispensable.


After that, let's talk about taking the customers out to dinner.


1. restaurant choice: not necessarily luxurious, but must look clean.

Because going out to work is very important.

If they do not work because of diarrhea, their trip to China will be a big loss.

{page_break}


2. the choice of dishes: before you ask, Do you have anything that you dont eat? (is there anything you don't eat?) this problem is very critical.

The physique of foreigners is quite different from that of Chinese.

They are allergic to many things.

I have received 4 German engineers before.

Everyone is allergic to many kinds of food.

Eggs, seafood and shells are not to be touched.

When you eat, you itch all over, and you have severe dyspnea.

Have you ever heard of allergies to flour? One of my Italy customers is.

What's more, I've also met a person who is allergic to eggplant ~ ~ and also an Indian. If you hear him say he is a vegetarian vegetarian, don't be surprised, their religious request is like this.

For them, if he did not bring his own food to China, he had to give him something special.

Take special care of the ordering clerk when ordering dishes.

And it's best not to give them spicy food.

Because they are really intolerant of China's spicy food, eat chili for second days and have diarrhea.

(even if he can eat spicy food in his own country), 3. tableware for eating: large restaurants in big cities usually have knives and forks, but if you are a small place, you might as well invite foreign customers to prepare knives and forks for them in advance.

Because they will be a bit embarrassed to let them use chopsticks.

Especially if you use chopsticks for the first time, if you dirty your clothes, it's very troublesome for business travelers.


4. serve: remind the waiter before serving, the chicken must go to the head and feet again.

Try not to order fish heads and other dishes.

(don't eat any live fish or shrimp). For them, it's horrible to see their brains in the dish.

Dogs, cats and snakes usually don't order.

And don't tell them we eat them.

If they were not at home, they would be upset if they saw us eating dog meat at home.

Xiao Liu has done such a stupid thing: the other side is an American Korean woman.

When I was eating, I discussed the problem of eating dogs and cats. I thought she was Korean (they eat dogs are traditional). They should not be taboo. Who knew she had changed her face and ran away to vomit with tears in her eyes.


5. sandwiched: because the use of public chopsticks is not very common.

When you serve dishes, please don't move the chopsticks first, so that the waiter can use the public chopsticks to pfer the dishes to the plates of foreign guests.

(of course do you want to try this?) and then we'll eat together.


6. dessert: if you have sweet food, put it in the last place.

If not, the fruit dish can be made.


7. drink: almost forgot.

For most people, the degree of beer in China is much higher than that on the other side. If there is work after dinner, it is better to call Tsingtao Brewery low, and the taste is also suitable for them.

If you see that he doesn't drink and he is fat, diet cola/light Cola is the best.

But not all hotels.

It depends on whether or not you have a heart ~ ~ if the beer does not drink cola do not want, on the 100% pure fruit juice.

Absolutely no mistake: but don't force guests to drink liquor at any time.

Our liquor is very strong for them.

I know most foreigners who have drunk Chinese liquor are deeply impressed by the unpleasant feeling.

If you want to make your customers uncomfortable, you can't get him to drink.

  • Related reading

How Do Terminal Sales People Receive Customers?

Receptionist skills
|
2010/11/10 16:42:00
88

On Single Skills And Receptionist Skills

Receptionist skills
|
2010/11/9 18:44:00
54

Four Etiquette Models For Hospitality

Receptionist skills
|
2010/11/8 15:21:00
61

Property Reception Skills

Receptionist skills
|
2010/11/8 15:19:00
102

接待外宾乘车礼仪

Receptionist skills
|
2010/11/8 15:17:00
74
Read the next article

Once Bought 15 Million Gold Ornaments &Nbsp; Experts Remind Gold Is Not A Safe Deposit Box.

"Last week, the investment bar was only 292 yuan / gram. After a week, the price became 300 yuan / gram, and it went too fast." Yesterday, in a silver tower on Nanjing Road Pedestrian Street, Aunt Liu, more than 60, sighed. The recent rise in gold prices has triggered many people's enthusiasm for investment in gold bars and has seen a surge this week. Town God's Temple's old Fengxiang (600612, stock bar), City God, jewelry, and other gold shops because of too many customers,