Five Conventional Patterns Of Office Disputes
Type 1: professional dispute
Injury degree:
Regular situations: people who are common in different professions and different departments have different opinions on the same issue and insist on each other's opinions.
The principle of handling: I can disagree with you, but I will defend to the death your right to express your views.
General outcome: it belongs to the conventional concept difference, usually the boss comes to conciliation, or seek common ground while reserving differences.
It is very difficult to persuade the other side thoroughly.
Type two:
Job disputes
Degree of injury
Common scenario: professional disputes, in fact, are mostly for truth or for the dignity of the profession, while work disputes are for the sake of interest disputes, which involves the problem of who does less and who takes more.
The principle of handling: we must wear the cloak of "everyone is for work, and things are not for people", otherwise we will run naked for the benefit.
The general outcome is that the jungle is strong, and the strong will naturally gain more benefits.
Type three:
Frontal conflict
Degree of injury
A common sight: two people were holding their own hips. Suddenly, a sharp eight degree high and a look of anger and rage were forced into the quiet office, forcing the timid people to stay far away for fear of being hit by stray bullet.
Principle of handling: do not use this trick until the last resort. Otherwise, the image you accumulated painstakingly for years will collapse instantly.
It can take advantage of the anger of the other side to show a rather high profile and smile.
General outcome: most of the effects of positive conflict are simply catharsis and do not solve any problem.
A man will not yield because he is afraid of quarrelling with others. He will choose the right way to fight back.
Type four:
Boss
towards
subordinate
Launch an attack
Degree of injury
Common scenario: the boss is angry and angry about something or someone's wrong behavior or offending his own bottom line, loudly denouncing and rebuking his subordinates.
Treatment principle: if the boss occasionally loses his temper, it is a skill to warn his subordinates. If you lose your temper as the only way of communication, your subordinates will really not be angry with you.
General outcome: when a subordinate nods his face, he calls his boss a curse.
Type five: subordinate to provoke the boss.
Degree of injury
Common scenario: when a boss's pressure on subordinates reaches a certain level, subordinates think that their dignity and interests are violated too much, they will also curse their superiors' nose, and then leave behind, leaving behind a boss who is dumb or angry.
Principle of handling: those who dare to be PK with their superiors are usually prepared to be fired.
General outcome: either your boss will repent and discover your value, or roll up the blanket and not wait for others to coax you.
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