Online Shopping Businesses Refused To "Seven Days No Reason To Return" Will Be Punished.

The "measures for the punishment of the rights and interests of consumers" (hereinafter referred to as "the penalty method") will be implemented in March 15th.

In January 15th, Yang Hongcan, director general of the State Administration for Industry and Commerce and Consumer Protection Bureau, interpreted the punishment method.

In the light of

And other off-site shopping, "punishment method" detailed business operators do not perform.

"The punishment method" clearly stipulates that punishment will be made according to the regulations.

Yang Hongcan said that the punishment method clearly defined the corresponding penalties and the principles and procedures of administrative penalties for operators' failure to fulfill their obligations stipulated by laws and regulations.

In response to the question of how to protect the right of online shopping for "seven days without reason to return", Yang Hongcan said,

"Stipulates that a business operator who has more than 15 days under the following circumstances is deemed to be deliberately delayed and unreasonable refusal."

Two, without the consumer's confirmation, the commodity is not applicable by itself.

Three, consumers refuse to return products on the grounds that consumers have sealed up and examined the effects of good products.

Four. Since the date of receipt of the returned goods, there is no justification for not returning the commodity price paid by the consumers.

The business sector shall punish the operator for deliberately delaying or unreasonably refusing.