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How To Make Clear Intentions With Customers?

2010/11/10 11:11:00 35

Price Problem Of Customer Salesperson

We can not sit and wait for customers to express "clear intention". We should try to tell customers what they want.


For example, a general report.

FOB

After the price, tell the customer, "please tell you the port of destination you need, I would be happy to convert a CNF price for your reference."


Or "please inform your possible."

Order

Quantity and delivery time, I'll see if I can give you a good price or discount. "


When the customer gives you the information, you can take it to your boss and ask for it.


Otherwise, the salesperson will become a Sandwich Cookie: if the boss does not quote, the customer will not give "intention"; if the customer does not disclose details, the boss will not let go.

Business is stalemate.


To be a salesperson, not only to fight with customers, but also to deal with the boss.


As previously said, quote a "tail" fishing.

Customer

It's a common trick.


The so-called low price refers to close to the cost price, the low profit quoted price depends on the amount of running to maintain; the high price is the expected higher profit price.

As a novice, it is difficult to estimate the cost price by itself. The boss always evasive words and faltering, simply to turn over the paction data of the old customers, the old customers usually have low profits, and the real paction prices of the old customers tend to be close to the boss's psychological bottom line.


"Low price leaving the tail" is to quote a low price, but stipulate a larger order quantity, or even much higher than your estimated customer's possible order quantity. The key is to hook up customers' interest with low price and provide the basis for future price increase.


"High price leaving the tail" means deliberately ordering a small order quantity (after estimating the high price) and estimating the amount that customers can easily reach, and promises that the price will be discounted if the amount is exceeded.

In addition, as mentioned in the previous post, it is indicated that the payment can be made in accordance with the payment method.

In short, it's asking for money, but it encourages customers to pay back the money on the spot.


The low price method or the high price method depends on the customer's situation, or according to the salesperson's "feeling".

The accuracy of this "feeling" depends on the heat, and it does not come in a hurry.

But generally speaking, you can check the customers' situation online first. If you find that customers have large websites and branches, or spread the purchase information on the Internet, such customers are better off using the low price method, because you will have many competitors.

On the contrary, the middlemen who are not familiar with the industry can use the high price law, and introduce the "professional" technology situation in the letters, deliberately complicate the situation, give customers a sense of "this product is very particular, and the laymen are easy to be fooled". Finally, strive to make use of the customers' "spend money to buy a safe" mentality, earn more.


When we are junior salesmen, the processing of quotations is often relatively simple.


1, the customer asks the price, the boss says sell 5 yuan, the client says too expensive.


2, report to the boss, the boss said to the maximum 4 to 5.

The customer still refused.


3, the boss is tired of saying, "you ask the customer how many orders."

Customers either have no news or say "2 dollars 8"?


4, the boss said 2 yuan 8 cost is not enough, customers simply mess.

Less than 4 yuan 2, there is no way to do it.


5, the customer ran away at the same time. We have a busy life, this month still depends on that 1 thousand and 5 basic salary to endure... Just before my mother's 20 birthday...


Bosses and clients usually have little culture, and we always have no chance of coming out of them.

Therefore, when the salesman has reached a stage, he must strive for the upper level, gradually turn the passive into the initiative, and try to "guide" the customers and the boss, and promote the business.

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