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A Good Boss Is Not To Trust People.

2011/9/3 17:17:00 47

Good Boss Believes

Almost everyone in the private sector has a feeling that the key positions of the boss like to use their own people. No matter how hard they work, the boss just doesn't trust you very much. No matter what senior executive you are, you are the same. In management consulting practice, we often hear all kinds of similar complaints from enterprise managers. The bad work is also because the boss does not trust and work is unwilling to be responsible. It is also because the boss does not trust and can not stay in the enterprise. The boss also does not trust and wants to quit because of his distrust for the boss. Therefore, "the boss does not trust" has become the most magnificent reason for many job people to perform low performance, inaction or even job hopping.


Without a word, a "boss's distrust" is a constraint. Workplace The professional development of people has also become a key obstacle to the development of enterprise management. However, few people think: why does the boss not trust you? Why does the boss like to use his own people? Even though the professional ability of his own person may not be as good as that of outsiders!


A few days ago, I went to a company for management inspection. It is found that the payroll of the departing officer has not been verified by any audit. The finance department has put the salary into the employee's account. Only one person in the warehouse receipt has signed the contract, so he can get the money directly and reimburse it. No one knows about the loopholes in these processes, but no one has ever set up a financial process and warehousing process to control and improve them. What is even more amazing is that the chief financial officer who has been in this business for more than 10 years often complains in front of me that "the boss does not trust". The reason is that the cashier of the finance department is the boss's own family. This "small cashier" often "questions" some financial management matters. So honestly, the boss doesn't trust him. As for why the boss doesn't trust, he never thinks about it.


In this case, the boss is also aware of these financial loopholes. He certainly hopes that someone can do something to plug these loopholes. But the boss, including his own family, may not know what to do, and the boss may not have time to think about these process problems. And the chief financial officer who invited them did not design these processes to control them. In such a case, how can the boss be relieved if he didn't use his own person to make the cashier? Without any assurance, the blood relationship is the best guarantee! No matter who will do so.


After finding this problem, I immediately Design Several documents, such as "financial reimbursement control procedures", "warehousing control procedures" and "salary management measures", are used to control all financial loopholes. The boss is very happy to see it. It is a good idea to say this directly, and the problem that has troubled him for many years is controlled at once. In fact, people who know management know that this is actually very simple. However, although the boss will not design the system and procedures, the boss will know if your method is good or not, and can solve the problem thoroughly. In many cases, it is not the boss who does not trust us. It is simply that we have no way to trust the boss, nor can we make things that trust the boss.


There is a famous saying in management: the system guarantees success. So, really effective. Administration Instead of relying on people, they rely on the system process. Only by establishing a system process can management become smooth and easy. In this sense, a manager who does not design the system process is definitely not good management. The boss is not to trust these people. After all, the risk and cost of using the human to control the process are too high. A boss who knows how to use the system to manage people, use process management and run the system control process is a good boss.

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