Discount Bought Shoes Were Rejected "Three Packs" &Nbsp; Seasonal Buying Should Be Cautious.

　 Often people will encounter such problems, in order to deal with cheap in the season, the result is not necessarily used to buy things, and more angry is the discount treatment rejected "three packets", so editors often need to look carefully, and must try it on.

　　 Complaint: discount shoes bought are rejected "three bags".

Yesterday, Mr. Li, a resident of Nanning, got through the rights hotline. Mr. Li said that in January 3rd, he bought a pair of sneakers at a discount price of 69 yuan at the Golden Lake sports shoes store in a shopping mall in Nanning. After wearing it for a month, he found that the vamp often had cracks in its tortuous parts.

Mr. Li found the shop with his shoes. The reply was that the cracks on the vamp were normal, and the shoes were special goods, which did not belong to the "Three Guarantees" range. "This is clearly a quality problem, how can it be said to be a normal phenomenon?" Mr. Li complained to reporters that when he first bought shoes, the businessman also claimed that the shoes had no quality problems. Mr. Lee hoped that businesses would fulfill the "Three Guarantees" obligations.

It can be seen that Mr. Lee's shoes and shoes are often tortuous parts, and there is a crack on the cortex. The relevant notes said that the original price of these shoes was 239 yuan, and the factory date was April 10, 2009.

　 Response: salesmen claim to be treated according to "Regulations"

In a sports shoe store, a shop assistant said that the cracks in the leather upper of Mr. Lee's shoes were a normal phenomenon. Moreover, according to the promise of the shop's after-sale service, the special goods did not enjoy the "Three Guarantees".

"I don't believe you ask some exclusive stores around us. We don't have three packages of special goods." The clerk said. The reporter saw that the quality assurance card of this pair of shoes stated that the non "three package" range contained the following conditions: beyond the "three pack" period; "processing goods", "outclass goods" and "discount products"; the vamp was normally wrinkled, and the sole was naturally worn out 2/3 or worn. The small ticket also states that the specials or man-made damage are not "Three Guarantees".

Then why can't "discount goods" enjoy the "Three Guarantees" service? This problem can not be said by the shop assistants, but it is called "almost all the shops nearby."

Because of the lack of consultation, Mr. Li and a man in the shop also had a quarrel.

Subsequently, the reporter accompanied Mr. Li to the customer service center of the shopping mall. Chen, director of staff, accepted Mr. Li's complaints and spoke orally to male salesmen in the store. Chen said, "shoes crack is a normal phenomenon or quality problem." Mr. Li can send shoes to the quality supervision department for quality inspection.

　　 Reminder: there is no "three pack" basis for clothing and footwear.

Nanning 12315 consumer complaint reporting center staff introduction, with the climate warming, businesses sell various seasonal promotional products. However, there are no relevant laws and regulations for the "Three Guarantees" of clothing and shoes and hat products, and there is no basis for the quality of clothing and the replacement of garments.

Therefore, under the condition that the "three package" provisions of the national clothing and footwear products are not perfect enough, the current "Three Guarantees" provisions for clothing products can only refer to the manufacturer's promise, the agreement between the buyers and sellers, or wait for the quality inspection results of the quality supervision department. 12315 the center reminds consumers that when buying shoes and hats for seasonal change, do not readily believe in the oral publicity of merchants. It is better to carefully check the quality of goods, inspect products in person, and retain relevant bills as evidence of safeguarding rights.