Yuncheng Xia County Union Carries Out Civilized Service Etiquette Training

< p > in order to further enhance the service level and enhance the competitive strength, all aspects of environmental facilities specifications, post service management and network staff behavior standards are promoted in all aspects.

Xia County Union held 4 stages of civilized service etiquette training.

< /p >

< p > < < a > href= > http:// > www.sjfzxm.com/news/index_c.asp > Training > /a > 1. Standardizes the management of physical environment and facilities in administrative service area and business hall customer service area.

Make the environment clean, spacious and bright, prompt and clear, create a comfortable office environment for customers, and make them feel at home and respected.

< /p >

< p > two is < a href= "http:// www.sjfzxm.com/news/index_c.asp" > < < /a > > post service management function.

The functions of the person in charge of the network, the sales manager, the lobby manager, the teller, the customer manager and so on will be further defined, so as to achieve goals, direction and motivation, and actively do well in their work.

< /p >

< p > three is standard reception etiquette.

The service training for all employees in the county was conducted according to the classification of teller, customer manager and management personnel.

Further standardize the hospitality etiquette, enhance the staff's sense of service and competitiveness.

< /p >

< p > four is to standardize the post work of business outlets and < a href= "http:// www.sjfzxm.com/news/index_c.asp" > service flow < /a >.

The county Union has further standardized the work process of lobby manager, security guard, integrated teller, customer manager and so on, so that the work requirements of the class before, after class and after class should be clear, clear and clear.

< /p >

< p > five is standard service basic management.

In this county, the staff service process management work is organized and institutionalized to form a long-term mechanism.

Through supervision and management, we will further promote the orderly development of all work and enhance the brand image in an all-round way.

< /p >

< p > related links: < /p >

< p > recently, the author learned from the convenient service center of Jingjiao Township in Dejiang County that, in order to fully demonstrate the spiritual outlook of the young people and to better display the work style of "convenience, benefit the people, clean and efficient", the center actively launched the "youth civilization" activity.

< /p >

< p > create goals.

Create "first-class service quality, first-class management level, first-class talent team, first-class work performance", continue to "youth civilization" activities to create in-depth activities, the convenience service center to build a first-class service window.

< /p >

< p > at the same time, we should carry out the creation activities to make "youth civilization number" an effective form to unite youth, unite youth and mold young people, so that the creation of "youth civilization" can truly become an important part of the central spiritual civilization construction and an important carrier of youth ideological and political work.

< /p >