"Your Clothes Are Very Good, But They Are More Expensive Than Others." How To Deal With Shopping Guide?
Store consumption often asks: your products are very good, but the price is too high. In fact, customers are not afraid to buy expensive, but afraid to buy more expensive than others. In the face of such a problem, what should we do to guide sales? Today, we will take you to see the solution to this problem.
One
Customer: "things are really good things, but the price is too high now!"
Interpretation of tricks
Customers are not afraid to buy expensive, but are afraid to buy more expensive than others.
Practical exercise
Shopping guide: indeed, I admit that it is normal for you to have a look at the price. It's just that our prices are slightly higher because we do better in quality (design and service) and have advantages over others.
Well, now that I have passed the promotion period, this is the lowest price I can give you, but I can apply to the leader for you. According to the price of our old customers, many of our old customers are buying our products XXX yuan before they can enjoy the price. You are very cost-effective. Here, your address is...
Two
Customer: "XX brand is almost the same as yours, but the price is much cheaper than yours.
Interpretation of tricks
Finding the advantages of your products and fully expressing them, excellent salesmen will never abandon themselves because of high prices.
Practical exercise
Shopping guide: This is true. Our products are almost the same as that of * * Brand and consumer groups, so many customers are comparing these two brands.
Although we are actually a little bit more expensive than the brand you just mentioned, there are many customers who choose us. What they finally value is our products. (explaining differences, interests) miss, I said no, just come and see our renderings.
Three
Customer: "I like your stuff a lot. I've been here several times. I'll buy it if you get cheaper.
Interpretation of tricks
Concession is strategic. Stick to price policy and exchange with necessary conditions when necessary, so customers will cherish it.
Practical exercise
Shopping guide: Yes, I know you have come to our shop several times. Actually, I really want to make your business, but I am really sorry, but I really can not give you any more discount on the price.
In fact, the most important thing for you to buy is to see whether the product is what you want. If something is cheap but it doesn't fit your thoughts and requirements, it's not comfortable to watch at home. Do you think so?
Like this product, it is not only very suitable for your overall style, but also good quality, durable, and the price is indeed the biggest concession we can give, which is still very suitable. Come, your home address is, let me help you to make a ticket.
Four
Customer: "the product from the opposite store is almost the same as yours, but the price is much lower than yours."
Interpretation of tricks
The way the problem is handled is more important than the problem itself, confident and not arrogant.
Practical exercise
Shopping guide: Yes, I understand the situation you mentioned just now, but thank you for your kind reminder to us.
In fact, in addition to the difference in appearance design, the most important thing is to see whether his materials and workmanship are first-rate. Now many products are counterfeited very seriously, which has caused a great illusion to consumers.
In fact, the materials and workmanship they use are quite different. When they are installed at home, they will find that they are different in environmental protection and reliability. And our product is a real brand, which has great advantages in this respect.
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